Overview
Connect your AI Assistant to JACK, write a clear prompt and ChatGPT will use our built in tools to answer it. Whether you are checking your daily run sheet, summarising a job or drafting a report. You get the answer without researching it in JACK yourself, giving you time back to grow your business.
ℹ️ In JACK, the connection appears as AI MCP Integrations. It gives an assistant read access to your account, bounded by your own role, so it only reaches what you already reach when you log in, and nothing connects until you approve it.
Connect to ChatGPT
To connect JACK to ChatGPT, navigate to Settings > API Integrations and click
The Add JACK to your assistant window will open and display your JACK address, which looks like https://yourcompany.jackapp.io/mcp. Select the copy icon beside the address to copy it. If you cannot see the API Integrations page at all, ask an Admin in your business to enable AI access on your Access Permissions.
🚨Ensure you have approved the user permissions for the API to allow "Read API Connections".
Now, open your assistant and navigate to Settings > Connectors, then select Add followed by Custom Connector. Paste your JACK address when prompted, name the connector after the account so you can recognise it later, and save to finalise.
Select Connect and you will be redirected to JACK to approve access, logging in if you are prompted. The approval screen will show what the assistant can do, bounded by your role. Confirm that you understand and approve access to finalise.
Navigate to ChatGPT
Navigate to ChatGPT or click on https://chatgpt.com/plugins then click on
Plugins > +
Paste the address you copied from JACK into the Connection Field
Click Create
You will then be prompted to sign in with JACK.
After a moment, you will be prompted to review the following. Please read, then tick and Authorise.
Once access is approved, you will be returned to your assistant, where the connector takes a moment to finish loading. Wait for it to complete rather than selecting Connect again. To check the connection is working, ask your assistant what JACK tools it has available.
You will then be shown the connection to ChatGPT is live and show the plugin connection details.
ℹ️ Any tool your role cannot use is not listed at all, so the list you see reflects your own access in JACK.
Connect to multiple JACK accounts
Navigate to Settings > Connectors in your assistant to add a connector for each JACK account you need to reach, naming each one clearly so you know which account an answer came from. Connecting requires you to be logged in to that account, so you will be prompted to log in if you are not. Where your business runs more than one instance of JACK, each instance needs its own connector..
ℹ️ On a shared or business assistant account, only the account admin can add the connector. Once it is added, everyone in that account connects to it with their own JACK login.
Disconnect ChatGPT
Navigate to Plugins > Jack in your assistant and click on the three dots and then click on Disconnect to remove it. Removing the connector immediately stops the assistant from accessing your JACK account, and you can reconnect at any time using the same JACK address.
⚠️ Your JACK address gives an assistant read access to your account. Treat it like a password, and don't share it outside your business.
For more information on what each role can access in JACK, see User Access Permissions.